Your privacy matters to us. This Privacy Policy explains exactly what personal information Lucky 93 collects when you use our platform, how we use and protect it, and what rights you have over your own data as a player based in Pakistan.
Quick Summary
From your first deposit in PKR to your daily cricket bets, here is how we handle your personal information responsibly.
All data transmitted between your device and Lucky 93 servers is protected using TLS encryption. Whether you are making a JazzCash deposit or logging into your account, your information travels over a fully encrypted connection at all times.
We only collect the personal information that is genuinely necessary to operate your account, process PKR transactions and maintain platform security. We do not collect data we have no use for, and we do not sell your information to advertisers or marketing agencies.
You have the right to access, correct or request deletion of the personal data we hold about you. Submit a data request any time by contacting our support team. We will respond within a reasonable timeframe and guide you through the process clearly.
Lucky 93 does not store your full JazzCash, Easypaisa, Raast or card credentials on our servers. Payment processing is handled by secure third-party payment processors. Only the minimum reference data required for withdrawal matching and fraud detection is retained.
We use cookies to keep you logged in, remember your preferences and understand how players navigate the platform. We do not use cookies to build advertising profiles or track you across unrelated websites. You can manage cookie preferences from your browser settings.
We retain your account data only for as long as necessary for platform operations, payment reconciliation and dispute resolution. When data is no longer needed and no legal obligation requires us to keep it, it is securely deleted from our systems.
Lucky 93 is an online sports betting and gaming platform operating at lucky93.win, designed for adult players in Pakistan. This Privacy Policy applies to all services offered through the Lucky 93 website, including sports betting (cricket, PSL, T20, football, esports), casino games, bingo, live dealer tables and the game lobby.
When you create a Lucky 93 account, deposit funds in PKR, place a bet or interact with any part of the platform, you are sharing personal information with us. This policy is our commitment to you — a clear, honest explanation of how that information is handled from the moment you land on our site to the moment you close your account.
We take privacy seriously. We are not in the business of selling player data, building advertising profiles or sharing your personal details with anyone who has no legitimate operational reason to receive them. Everything in this policy reflects how we actually work, not just what sounds good on paper.
By registering a Lucky 93 account, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything here, contact us at [email protected] before registering.
Lucky 93 collects personal data in two main ways: information you provide directly when using the platform, and information collected automatically as part of normal platform operation.
We do not collect sensitive personal information such as biometric data, religious beliefs, political views or health information. We also do not access your mobile device's contacts, microphone or camera.
| Data Type | Source | Purpose |
|---|---|---|
| Name & Contact | You provide at registration | Account creation, communication |
| Date of Birth | You provide at registration | Age verification (18+ only) |
| CNIC / ID | You provide on request | Identity verification, fraud prevention |
| Payment Details | You provide at transaction | PKR deposits & withdrawals |
| IP Address | Automatic | Security, fraud detection |
| Betting Activity | Automatic (your bets) | Account management, dispute resolution |
| Cookies | Automatic | Session management, analytics |
Every piece of personal data we collect serves a specific, legitimate purpose. We do not use your data for anything beyond what is described in this section. Below is a straightforward breakdown of why we process your personal information:
Your name, contact details and account credentials are used to create and maintain your Lucky 93 account, authenticate your logins, process your PKR bets, and deliver the sports betting and casino gaming services you have signed up for. Without this data, the platform simply cannot function for you as a registered player.
We use your CNIC details, date of birth and payment information to verify that you are who you say you are, that you meet the 18+ age requirement, and that your account activity is consistent with genuine individual play. This protects both you and the platform from fraud, identity theft and account takeover attempts.
Your payment details — whether JazzCash, Easypaisa, Raast, bank transfer or debit card — are used solely to process your PKR deposits and withdrawals. We match payment records to your account to ensure funds reach the correct destination and to resolve any payment disputes quickly.
When you contact Lucky 93 support, we use your account information and communication history to understand your query and provide an accurate, helpful response. Support interactions are logged for quality assurance and to ensure consistency if you follow up on the same issue.
Anonymised and aggregated usage data helps us understand which features players use most, how people navigate the site, and where we can improve performance and the overall user experience. This data does not identify you individually.
Your betting activity, deposit frequency and session behaviour may be reviewed to identify patterns consistent with problem gambling. This is done to fulfil our commitment to responsible gaming — if concerning patterns are detected, our team may reach out to you to check in and make you aware of available tools such as deposit limits and self-exclusion.
We do not use your personal data for: selling to third-party advertisers, building marketing profiles for external brands, or any automated decision-making that produces significant legal or financial effects without human review.
All financial transactions on Lucky 93 are conducted in Pakistani Rupees (PKR). We understand that payment information is among the most sensitive personal data our players share with us, and we treat it accordingly.
Lucky 93 does not store full payment credentials on its own servers. When you deposit via JazzCash or Easypaisa, the transaction is processed through a secure payment gateway. We retain only the minimal reference data needed to reconcile the transaction against your account — such as a partial account identifier and transaction reference number. Full mobile wallet credentials, full card numbers and bank account passwords are never held by Lucky 93.
To prevent fraud and ensure your withdrawn PKR reaches the right destination, we require that withdrawals are processed to the same payment method used for your deposits. This means we maintain a record of which payment method is associated with your account. This record is used exclusively for withdrawal processing and fraud protection — it is not shared with any marketing or advertising party.
A full record of your deposit, withdrawal, bet and bonus transaction history is maintained in your account. You can review this history at any time from within your Lucky 93 account. These records are retained for the period described in Section 7 (Data Retention) and are used for dispute resolution, compliance and audit purposes.
If you ever notice a transaction in your Lucky 93 account that you do not recognise, contact support immediately. Do not share your JazzCash or Easypaisa PIN with anyone — Lucky 93 will never ask for it.
Lucky 93 uses cookies and similar browser technologies to make the platform work properly and to understand how players use it. Here is a plain-language breakdown of what we use and why:
These cookies are required for the platform to function. They keep you logged in during your session, remember your language preference and maintain the contents of your bet slip. Without essential cookies, basic platform functionality breaks down. You cannot opt out of essential cookies while using the platform.
We use analytics tools to understand aggregate player behaviour — which pages are most visited, how long sessions typically last, and where players navigate within the game lobby or betting sections. This data is anonymised and used solely to improve platform performance and content. It is not linked to your personal identity or sold to any third party.
Preference cookies remember your settings — for example, your preferred sport (cricket, football, esports), your last viewed casino section or your display preferences. These make your Lucky 93 experience faster and more personalised without requiring you to re-configure settings every visit.
You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies while keeping essential first-party cookies active. Note that disabling essential cookies may affect platform functionality, including the ability to stay logged in during a session.
Lucky 93 does not use third-party advertising cookies or tracking pixels that follow your activity outside of the lucky93.win domain. Our cookies stay on our site.
Lucky 93 does not sell, rent or trade your personal data. We share your information with third parties only in the limited circumstances described below, and only to the extent necessary for each specific purpose.
To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or debit card, we share the minimum necessary transaction data with our payment processing partners. These partners are contractually bound to process your data securely and only for the purpose of completing your transaction.
For KYC (Know Your Customer) verification, we may share your name, date of birth and CNIC details with a third-party identity verification service. This is done solely to confirm your identity and age in accordance with our responsible gaming commitments. The verification provider processes your data under a strict data processing agreement.
We use third-party fraud detection and platform security services. These services may process your IP address, device fingerprint and account activity data to identify suspicious behaviour, multiple account creation and potential security threats. This processing is essential to protect all players on the platform.
In cases where we are required to disclose personal data by applicable law, court order or to cooperate with law enforcement investigations — for example, in relation to suspected financial crime — we will comply with those legal obligations. Where permitted by law, we will attempt to notify you of such a disclosure.
We do not share your personal data with marketers, data brokers, social media advertising platforms or any other commercial third party for purposes unrelated to operating your Lucky 93 account.
We keep your personal data for only as long as it is needed for the purpose it was collected, or as required by applicable obligations. Here is how retention periods work for different categories of data:
When data reaches the end of its retention period and no legal or operational reason exists to keep it, it is securely deleted from Lucky 93 systems. You may request earlier deletion of certain data categories — see Section 9 (Your Rights) for details on how to submit a deletion request.
Lucky 93 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction.
No system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for Lucky 93 and never share your login details with anyone. Enable two-factor authentication if available in your account settings.
As a Lucky 93 player, you have meaningful rights over your personal data. These rights are not bureaucratic formalities — they are practical tools you can use to stay in control of your own information. Here is what you are entitled to:
You have the right to request a copy of the personal data Lucky 93 holds about you. We will provide this in a clear, readable format. Submit your request to [email protected] and include your account username to help us locate your records promptly.
If any personal data we hold about you is inaccurate or outdated — for example, a changed phone number or a typo in your name — you have the right to request a correction. Minor details can often be updated directly in your account settings. For identity-verified fields, contact support with the correct information and relevant documentation.
You may request that we delete your personal data. We will action this request where no legal, regulatory or contractual obligation requires us to retain the data. Note that transaction records and identity verification data may need to be retained for a defined period after account closure regardless of a deletion request — we will explain clearly what can and cannot be deleted and why, at the time of your request.
You have the right to object to specific uses of your personal data — particularly where the processing is based on our legitimate interests rather than your explicit consent. If you object to a particular use, we will review the objection and either cease that processing or explain the overriding reason we need to continue.
Where we process your personal data based on your consent or a contract with you, you may request that we provide your data in a portable, machine-readable format. This right applies to data you have actively provided to us — for example, your registration details and transaction history.
To exercise any of the rights listed above, contact Lucky 93 support with the subject line "Data Rights Request" and your account username. We aim to respond within 30 days. Complex requests may require additional time — we will notify you if this is the case.
Lucky 93 is strictly an adults-only platform. You must be at least 18 years of age to register an account or use any part of the Lucky 93 service, including sports betting, casino games, bingo and the game lobby.
We do not knowingly collect personal data from anyone under the age of 18. Date of birth is collected at registration specifically to verify that players meet the minimum age requirement. Where age verification checks identify a player who does not meet the 18+ threshold, the account will be immediately suspended, any balance held pending review, and the player's personal data will not be used for any purpose other than managing the suspension.
If you believe a minor may have registered on Lucky 93 using false information, please contact our support team immediately at [email protected]. We take this seriously and will investigate and act on all such reports promptly.
Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms for minors in their household. Lucky 93 supports responsible gaming at the household level — protecting young people from exposure to gambling content is a shared responsibility.
Lucky 93 may update this Privacy Policy from time to time to reflect changes in our platform operations, applicable legal requirements, or improvements in how we manage data. When material changes are made, we will notify registered players via the email address associated with their account before the changes take effect.
The date at the top of this page ("Last Updated") will always reflect when the most recent version of the policy came into effect. We encourage you to review this page periodically so you are always up to date on how your personal data is handled.
Continued use of the Lucky 93 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure.
The current version of this Privacy Policy was last reviewed and updated in January 2026. It applies to all personal data processed by Lucky 93 from that date onward.
If you have any questions, concerns or requests relating to this Privacy Policy or how Lucky 93 handles your personal data, please reach out to our support team. We are here to help and will respond to privacy-related queries as a priority.
For formal complaints regarding data handling, submit a written complaint via email with full details of your concern, your account username and any relevant dates or reference numbers. We will acknowledge your complaint within 48 hours and aim to provide a full resolution within 14 business days.
Lucky 93's support team is available 24 hours a day, 7 days a week. Privacy and data requests submitted via email are prioritised and handled separately from general support queries to ensure timely responses.
Now that you know exactly how Lucky 93 handles your data, join Pakistan's cricket and sports betting platform. Register free, deposit PKR via JazzCash or Easypaisa, and start betting on PSL, T20 and more. 18+ only, play responsibly.